At Capricorn Private Wealth, a combined offering between Bank Windhoek Ltd and Capricorn Asset Management (PTY) Ltd, we are 100% committed to ensure your privacy and as such we respect your need for appropriate protection and management of personal information that you share with us when accessing our website.
By using our website, contacting us electronically or registering for one of the services offered on the website, you hereby provide us with your express written permission to share your personal information with an affiliate party (which includes companies within the Capricorn Group, our subsidiaries, our shareholders and other business partners) in the ordinary course of our business of providing you with the services.
What is Personal Information?
"Personal information" is all that information specific to you that you provide us over the Internet when accessing and making use of our website, contacting us electronically or registering for one of our services. Such information primarily includes personal data like your full name, personal telephone numbers (home/office/cellular) and your addresses (residential/postal/office).
How we collect your Personal Information
Whenever you use this website, contact us electronically, or use one of the services or facilities offered by us or an affiliate party, we will collect your personal information.
When will we ask you to furnish us with your personal information?
There are a number of instances where this kind of information will be required, for instance:
1. When you contact us electronically, we retain the content of your e-mail, together with your e-mail address particulars, and our response thereto. This is done so that we may appropriately deal with any follow-up questions you may have. This data is also used to determine how efficiently and effectively we address your concerns.
2. When we seek your feedback on aspects of our website, we will retain the content of your e-mail for record or research purposes.
How does Capricorn Private Wealth use your personal information?
We will only use your personal information in the normal course of our business to provide you with information that you have requested. In order to combat incidents of fraud, your personal identifiable information will also be used to positively identify you when you contact us.
It will also enable us to maintain contact with you and give us the opportunity to inform you about any updates on important events in Capricorn Private Wealth which we deem to be of importance or interest to you.
Will Capricorn Private Wealth divulge your personal information to other persons?
Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. As such we recommend that you always read the privacy and security statements on such sites.
Capricorn Private Wealth may release your personal information when:
1. We believe, in good faith, that such release is reasonably necessary to:
1.1 Comply with legal requirements as prescribed by legislation, the judiciary or any supervisory or regulatory authority; and/or
1.3 Protect the rights, property or safety of Capricorn Private Wealth, its other users, and the public.
2. We are instructed to do so by legislation, the judiciary or any supervisory or regulatory authority.
Protection of your Personal Information
We are committed to providing secure online services. As such, all interactions with our website are protected through encryption that complies with international standards. Encryption is used to protect the transmission of your personal information when accessing our website. Our Internet servers are protected by firewalls and intrusion detection systems. Access to information on these servers is restricted to authorized personnel only. We have also employed the services of independent security experts to test and advise us on the security of our systems and are pleased to inform you that our systems' security complies with internationally acceptable standards.
Can you confirm the correctness of your personal information that we collect?
Yes, absolutely. In the event that you ever question or dispute the accuracy of your personal information held by us, please contact us as soon as possible. We will investigate your question and update our records as needed.
To enable us to provide you with the best quality service, we kindly request that you keep your information as up-to-date as possible (by informing us of any changes to your personal information via e-mail).
Capricorn Private Wealth reserves the right to amend this privacy statement at any time. All amendments to this statement will be posted on the website. Unless otherwise stated, the current version of this statement shall supersede and replace all previous versions of the statement.
Which laws apply
Who do you contact if you have questions about this privacy statement?
If you have any questions about this privacy and security statement please e-mail us at:
IMPORTANT: By accessing this website and any of its pages you are agreeing to the terms set out above.